First Time Having an Issue With Cybertruck After 1,000 Miles in a Week

This Tesla Cybertruck's charge port wouldn't open as it thinks it's plugged in. And how to locate the tow hooks.

This morning I came across a revealing post on Tesla Cybertruck Owners group on Facebook by a new Cybertruck owner who talked about his Cybertruck issues after owning the truck for a week. This is a glimpse of a like of an early Cybertruck adopter.

Sabri Sansoy writes.

First time having an issue after driving over a 1000 miles in a week.

My Cybertruck thinks it’s plugged in and wouldn’t disengage the brakes to let me drive.

The charge port door also wouldn’t open.

Per Roadside Service tried the following before being towed

1. Restart the car by pressing and holding both scroll buttons on the steering wheel.

2. Navigate to Safety, scroll to the bottom select Power Off, and wait 3 min, then step on the brake to power on

3. Clear items from the front/rear passenger floor as there’s a harness running underneath, known to cause issues if weight is applied.

None of the steps worked so the truck had to be towed onto a flatbed.

The truck also wouldn’t enter into tow mode and per Tesla, it was fine to drag the vehicle onto the bed if it was a short distance ie 30-40ft.

The truck had to be towed from the rear and the truck driver had never towed a cybertruck before.

He didn’t know where to hook into the vehicle.

After a quick internet search, the tow hooks are located on either side of the hitch.

The plastic covering the hitch can be removed by rotating the three screws a quarter turn.

We didn’t have a screwdriver but my house key did the job.

Just waiting now to get the issue resolved

The life of an early adopter!

First, I want to acknowledge that the early adopters of the Tesla Cybertruck or any electric vehicle are doing us future owners a great service and I personally appreciate their commitment. Early adopters always have the beta deal basically. They learn what parts to keep on hand and what to replace or change in new ones.

Sabri's experience was similar to Laird Popkin, who writes, "This sounds similar to what happened to us. The power converter (PCS) failed. It charges the low-voltage battery off of the high-voltage battery. Took a few days to replace. The interesting part was that apparently Tesla had a new version of the PCS, which makes me wonder if other early Cybertrucks will need the PCS replaced eventually."

"I had that same issue and they had to replace the power conversion system. Which they said was an easy fix, I’m picking it up this weekend. Hopefully, I won’t have any more issues," writes Luk Van Kirk, who appears to be another Cybertruck owner.

Jennifer Rider, possibly another Cybertruck owner, writes under the same discussion that her charging has been unexpectedly interrupted several times, and she had to restart it. "Doesn't happen with my 2019 Tesla Model 3 on the same charger," she adds.

This is an interesting story about the challenges of being an early adopter of a new vehicle, especially one as unique as the Tesla Cybertruck. Here are some key takeaways:

• Early bugs are expected: Even though Tesla has been delivering Cybertrucks for a while, it seems there are still software glitches that can cause problems. This is a common experience with new car models.
• Roadside service may not have all the answers (yet): The tow truck driver's unfamiliarity with the specific towing procedures for the Cybertruck highlights the need for better training and resources for roadside assistance as the vehicle becomes more widespread.
• Importance of online communities: Sansoy was able to find the towing information he needed online, demonstrating the value of communities like the Tesla Cybertruck Owners group for sharing knowledge and helping each other out.
• Patience is key: Being an early adopter requires a certain level of patience as you deal with unexpected issues and wait for solutions.

Overall, this story offers a glimpse into the realities of owning a cutting-edge vehicle. While there can be frustrations, it's also exciting to be part of the early wave and experience the evolution of a new technology.

Now, please tell me if you have had any issues with your Cybertruck, or if you know anyone dealing with issues as an early adopter of an electric vehicle. Click the red link below to write your comment and join the discussion.

Note the photo of the Cybertruck on a tow truck. It actually shows how large the truck actually is.

Armen Hareyan is the founder and the Editor in Chief of Torque News. He founded TorqueNews.com in 2010, which since then has been publishing expert news and analysis about the automotive industry. He can be reached at Torque News Twitter, Facebook, Linkedin, and Youtube. He has more than a decade of expertise in the automotive industry with a special interest in Tesla and electric vehicles.

Images by Sabri Sansoy.