A Third Faulty Windshield Lawsuit Is Now Filed Against Subaru

Obvious problem here, and windshield replacement has gotten more expensive as the safety cameras need to be recalibrated, which too often is a dealer only activity. I had heard elsewhere that the windshields needed so many replacements that Subaru was short on the parts, and there were delays in getting the new windshields in. Subaru needs to step up, and give a 10 yr warranty on the windshield, with an unlimited number of replacements. Other cars do not have this problem, so clearly another example of "Subaru-ness."

Mr. HotAir here, I say that as many people believe I am full of that. I don’t care, and I think they may be jealous. Having been in the automotive related business, since 1989, I have some experience. My thought the cause of cracked windshield may not only be stone chips, I thing it may be due to vehicle body flex, being a uni-body construction. Drivers may be taking them off-road and pushing them beyond their physical limit without knowing it. A body on frame flexes the frame and not the body. Certain competitor vehicles are better suited for rough off-roading. If you go off-road don’t go over big boulders, but people like to blame the manufacturers instead of themselves. Next will be the huge monetary lawsuits.

P.S. I wonder if this issue is happening in other countries besides the US?

Financed a 2017 Subaru Forester in 2019
They added on $600 for Windshied coverage. Asked why, they said good to have as windshields get damaged all the time..
I promptly have removed after 30 days.
So this is the reason. Wow! wish I knew info about the windshield before I financed this car.
Now will have anxiety driving this car.
So now that I am aware, what are my options?

My 2015 legacy windshield cracked, and my insurance advised me it was under warranty and to go to the dealer. Sure enough, dealership refused to replace for free, until I showed them the service bullitin. In warranty replacemnt was performed, but o still can't believe the service manager initially denied my initial request.

I hope this windshield issue does not occur to the 2020 models.

Just purchased a 2017 outback. Was wondering why they were pushing the windshield warranty, now I know why. Yes, this is definitely a huge issue. This should be covered by Subaru as they know it is a default on their part. Will bring this up to them ASAP!!!!!

Hmmm... my windshield unexpectedly cracked in my 2016 Outback shortly after I purchased it used earlier this year. This is interesting... I assumed the heat split it since there were no signs of stress from damage. Maybe actually an issue with the windshield itself.?.?. ~No off roading just highway and city driving in KS

I have a 2017 Subaru outback an would like to know what going on.

I've been doing lots of research on the 2020 Forester Sport & Touring models, and was thinking on purchasing one. However, after reading about the windshield issues, is it even worth my time having to deal with all the chaos involved?

I just bought a 2017 Subaru Outback. No problems to date, but keep me advised

I wonder if the issue also affects condensation. I have a 2018 that constantly has condensation on the inside of the window that requires a scraper in the winter. Dealer says it is because my "after market" (molded to fit, made in america) floor mats hold water. Maybe the seal is the issue, or there is a crack where I cannot see it.

I had my 2020 Outback exactly 7 days when driving on I-55 I got a barely audible hit on my windshield. A very small chip that extended to a 10" crack before the day was over. I'm out of town so when I get back today I will see what the dealership has to say. I have windshield replacement on my insurance, but $100 deducible. I will post again when this is resolved.

In 2015 I bought a new 2015 Subaru Outback. I had a small rock hit the windshield and made a small chip. Within a matter of minutes the chip extended into a decent size crack. I called a glass repair company and thankfully they mentioned the issues Subaru was having and suggested I contact my dealer. The dealer had me contact Subaru. They agreed to have the windshield fixed at no cost to me and sent me back to my dealer for the new windshield. Everything has been fine until last night (March 3 2020). My car was parked in the driveway and when I was leaving for work this morning (March 4 2020) I noticed a crack about 8-10" long in my windshield, I realize it has been a little over 4 years since the first windshield issue so I am not sure if this is another Subaru problem. It just seems very strange that the windshield cracked while the car was sitting in my driveway overnight. I've read that Subaru will replace a faulty windshield once, so I am certain I will be stuck paying for this one. UGH

I have a 2019 Subaru ascent and I have multiple chips in my windshield from tiny little pepples. I also have a 6 inch crack in my sunroof and nothing touched it. My first Subaru and it will be my last not a happy person

We have a 2020 Subaru Outback, fully loaded all bells and whistles. Had it four

months, not driven much as it is our spare car. We have never off roaded it,only

city driving. I noticed a small crack in the windshield as I was driving on the high-

way, by the time I got home 2 large cracks coming from the black rectangle on the

top of the windshield in the middle. Nothing hit the windshield while I was driving.

I have been driving for 42 years and have had plenty of rocks and debris hit

and pit windshields. Nothing hit this one and it just spontaneously cracked. I have

an appointment with the dealership tomorrow and I am sure they are going to tell

me to pound sand. That will not be the end of it!

I have a 2020 Outback Limited and I am shortly to be on my 3rd windshield. Subaru did agree on a one time basis to replace my second cracked windshield. But these windshields are prone to crack with just the slightest insult. If my 3rd one cracks, I may consider replacing an otherwise very nice vehicle for there is a lot of hassle with getting these replaced, and calibrated. My second windshield cost ms $1085 in Tennessee.

I have a 2019 Outback and have had multiple issues, beginning with a dead battery and cracked windshield (without event). I bought my car in Seattle and the dealership (Carter) replaced both at no cost. This all occurred before I even had the plates on my car/w/in the first 30 days of having the vehicle.

Since that time, I have had my new battery die 3 times which seems to be a result of having the light switch on the auto setting. The Apple CarPlay doesn't work half of the time - intermittent issues, the passengers front window would not go down and the switch had to be replaced, there was a recall on it for a fuel pump issue and last weekend, the transmission went out.
I'm looking at my options and so far, the dealership has been wonderful. I wanted to share in the event anyone else is having similar issues.

In October 2018 I purchased a new 2019 Outback. In October 2019 I had to replace the triangular window behind the power window on the left passenger side.
I now have an appointment on July 3, 2020, to replace a cracked driver side power widow. This second cracking ocurred in a totally safe driving situation with no trucks and few cars. It was a total surprise.
At about the same time my sister had a crack emerge across her windshield while driving her 2019 Outback. She said she was watching it grow while she was driving. Again, no flying gravel. This cost $1156.00.
Claims have been submitted for the repairs done and will do so again for the upcoming repair. What a shame insurance companies have to spend money on something Subaru should take care of.