A Tow Truck Driver Sat on My Lucid Air's Key Fob, Now My $170K Dream Edition Needs a New Windshield

After spending $170,000 on a 2022 Lucid Air Dream Edition, I never imagined my 11,000-mile-old luxury EV would suffer such an absurd consequence. What started as a routine service visit for a malfunctioning seat turned into a nightmare.

Sometimes, life throws a wrench into your perfect automotive fantasy, except in this case, the wrench was a tow truck driver’s backside, and the damage wasn’t metaphorical. If you’ve ever dreamed of owning a six-figure electric hyper-luxobarge like the Lucid Air Dream Edition, take this as your reality check. Because no matter how sleek, silent, and software-laden your spaceship-on-wheels may be, all it takes is a rogue key fob and a gust of wind to send that dream straight into the repair bay.

$170K Tow Truck Mishap Exposes Luxury EV Vulnerabilities

Let’s set the scene: A 2022 Lucid Air Dream Edition, that $170,000 rolling monument to Silicon Valley’s boundless ambition, was already on its way to the dealership for a minor fix. The culprit? A finicky Easy Exit/Entry system, the kind of first-world problem that separates luxury EVs from Camrys. A minor inconvenience, sure, but the type of thing that can gnaw at you when you’ve invested a small mortgage in what is supposed to be the pinnacle of automotive engineering. But before the seat could be replaced, the real damage happened. As the owner recounted:

“Hit the windshield... that is now being estimated for repairs. My 2022 Dream Edition was being sent to the shop to replace the driver seat. It was having problems with the Easy Exit / Entry.

Customer service has been outstanding and keeping me updated. It only has 11k miles on it. Will it be tagged as having been in an accident for resale purposes? Love the car but it's just not the same as before 😒”

Here’s where it all went sideways, literally. The tow truck driver, whose crime was nothing more than an unfortunate shift in weight, unknowingly sat on the Lucid’s key fob. That, in turn, triggered the front trunk (frunk) to pop open at the worst possible time. As the car rode atop the flatbed, the open frunk acted like an air brake, catching a gust of wind and violently slamming shut, directly into the Dream Edition’s all-glass canopy. A $170,000 flagship electric luxury sedan, felled by a seat cushion and a stiff breeze.

The Expensive Reality of Luxury EV Accidents

This is the kind of mishap that would sound like a deleted scene from The Big Lebowski, except that in real life, it’s less funny and far more expensive. The windshield, or rather the massive Glass Canopy that seamlessly flows from the windshield into the roof, was spider-webbed with cracks.

Lucid’s service team, to their credit, handled the situation with professionalism, offering constant updates and reassurances. But here’s the problem, no matter how perfectly the repair is executed, the car is no longer pristine.

When a Perfect Repair Isn’t Enough

Diminished value claims exist for situations exactly like this, where an owner argues that even after a perfect repair, their vehicle is now worth less than an undamaged one. In theory, you could take legal action against the tow company. 

Lucid Air Dream Edition Specs: Unmatched Power, Range, and Innovation

• Equipped with a dual-motor, all-wheel-drive system producing up to 1,111 horsepower, the Dream Edition accelerates from 0 to 60 mph in approximately 2.5 seconds. It offers an EPA-rated range of up to 520 miles on a single charge, setting a benchmark for electric vehicles. ​
• The cabin features premium materials and advanced technology, including a 34-inch curved Glass Cockpit 5K display. The design emphasizes comfort and space, providing ample legroom and storage, with a total luggage capacity of around 900 liters. ​
• The Air Dream Edition supports fast charging, capable of adding 300 miles of range in just 20 minutes when connected to a 300kW DC fast charger. It also features bi-directional charging, allowing the vehicle to supply power to a home or other loads, enhancing its versatility.

But proving real financial loss on an EV is a losing battle, because electric cars depreciate faster than a brick dropped from the top of the Empire State Building. A study from iSeeCars found that luxury EVs lose nearly 50% of their value within five years, twice the rate of their gas-powered counterparts. So even without the glass canopy incident, this Lucid was already on a one-way trip to depreciation.

The Emotional Toll of a High-End EV Mishap

The financial loss is one thing, but the real damage is psychological. You can’t unsee those spider-web cracks, even after they’ve been replaced. You can’t shake the feeling that your car, once a pristine example of cutting-edge luxury, now carries a story, a stupid, frustrating, and completely avoidable story.

Explaining that “the tow truck guy sat on my key fob, and then the wind destroyed my windshield” is not something you want to do when selling a six-figure car to a picky secondhand buyer. Like a vintage Rolex with a polished case or a restored classic car with non-original panels, the magic is gone.

How Even Flawless Fixes Can Steal an EV’s Soul

And that’s the real takeaway here. Even when mistakes are corrected, they still leave their mark. The Lucid Air Dream Edition remains an engineering marvel, whisper-quiet, absurdly quick, and capable of 500 miles on a charge. But for this owner, the thrill has been dulled. The car isn’t just a machine; it’s an experience, an emotion, a status symbol. And when that emotional connection is fractured, whether by a software glitch, a dealership visit, or an errant gust of wind, no repair invoice can ever make it whole again.

And maybe that’s the quiet truth about modern luxury, when you invest in a vehicle like the Lucid Air Dream Edition, you’re not just purchasing a car; you’re embracing a vision. It’s a promise of refinement, precision, and effortlessness, an experience where every detail, from the sweeping glass canopy to the way the seat glides back when you exit, is designed to feel seamless. But even the most thoughtfully engineered machines are still part of the real world, where unpredictable things happen. 

A Simple Accident

A simple accident, an unintended press of a button, or a sudden gust of wind, can interrupt that experience, not because the car isn’t brilliant, but because perfection is fragile. And while the repairs may return it to showroom condition, something less tangible can be harder to restore: that sense of unbroken newness, the quiet confidence that nothing’s ever gone wrong. In the end, the car remains extraordinary, but its story now carries a footnote.

Noah Washington is an automotive journalist based in Atlanta, Georgia. He enjoys covering the latest news in the automotive industry and conducting reviews on the latest cars. He has been in the automotive industry since 15 years old and has been featured in prominent automotive news sites. You can reach him on X and LinkedIn for tips and to follow his automotive coverage.