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I Just Ordered a 2025 Lucid After Leaving Tesla, Now the Owner Forums Have Me Second-Guessing Everything

Trading my Tesla Model S for a Lucid Air felt like a no-brainer last week, the showroom car's stunning build quality and 410-mile range made my Model S's panel gaps and phantom braking issues seem ancient.

The Lucid Air is a vehicle so exquisitely engineered and maddeningly niche that it might as well come with a copy of War and Peace and a hotline to a therapist. 

Redefining Luxury Electric Sedans for a Modern Era

This isn’t your father’s luxury sedan, hell, it’s not even your older cousin’s Tesla. The Air is a rolling statement piece, a kind of automotive haute couture wrapped in California minimalism and Silicon Valley software smarts. It’s aimed not at the masses but at the meticulous, the buyer who refers to over-the-air updates like rules and discusses regenerative braking over single-origin coffee.

Still, reality has a way of catching up with romance. Consider the following anxious post from a newly minted buyer on the r/LucidMotors subreddit:

"Hey everyone! I just put my deposit down and secured financial approval for a 2025 Touring. While initially ecstatic, I’ve been scrolling through this community for the last week, and I seem to notice a large amount of complaints about so many different aspects of these cars.

Lucid Air Reddit Screenshot

It makes me nervous, as I’m coming from Tesla, who also came across as a quirky tech start up with good ideas at the time, which later turned into a horribly built car with tons of mechanical and software issues. I noticed quite a few panel gap issues on my car, which they agreed to immediately fix prior to delivery. Just rings familiar.. if you get my point.

If options matter, I opted for Fathom Blue, Stealth, and SSP (heard too many horror stories about the standard sound system).

I’ve gone from 'wow, Lucid, that’d be the dream' in 2023 to 'I hope I haven’t made a mistake' in 2025."

Lucid Air Owner Insights and Honest Reviews

You can practically hear the hesitation bleeding through the screen, an emotional cocktail of excitement, skepticism, and PTSD from years of Tesla ownership. And to be fair, it’s not entirely unfounded. Lucid, like its spiritual sibling Rivian, lives in that precarious in-between space, brilliant engineering hamstrung by growing pains. The Air drives like a symphony, smooth, silent, breathtaking, but it still exists in a world where service centers are as rare as honest politicians.

Two Lucid Air GTs

And when something does go wrong, the internet doesn’t whisper, it shouts. Every frunk sensor glitch or trim rattle becomes a Reddit headline, and yes, we in the media are sometimes complicit in magnifying what are, in many cases, early-adopter teething issues.

Lucid Air Owner Insights and Honest Reviews

But dive deeper into the subreddit comments and a different story starts to take shape. Owners like Best-Yogurt-3134 cut through the noise, “The vocal crowd is usually the one that has complaints, not praise… Lucid is really good at fixing those issues and actually cares about your ownership.” Others, like flugame206, gush about their 2025 Touring and its serene ride quality, well-appointed cabin, and overall satisfaction. The truth, it seems, is far more balanced than the loudest headlines suggest. It’s not a car without quirks, it’s a car whose owners are patient enough to see the quirks through. As one commenter aptly put it: “It’s like a Mercedes S-Class in comparison to Model 3.”

Peter Rawlinson Steps Down as Lucid Charts a New Course

  • Peter Rawlinson, the founder and CEO of Lucid Motors, has stepped down from his role and transitioned to the position of Strategic Technical Advisor to the Chairman of the Board. Marc Winterhoff, the current Chief Operating Officer, is serving as interim CEO while the company searches for a new chief executive. This change comes as Lucid aims to double its production in the coming year, planning to sell 20,000 vehicles in 2025 compared to the 10,241 EVs sold in 2024. ​
  • Lucid has unveiled its first SUV, the Gravity Grand Touring, in an effort to attract more customers and boost earnings. The new SUV, available for order starting November 7 at $94,900, claims a range exceeding 440 miles, positioning it among the top in its class. A less expensive model ($79,900) is expected to follow in late 2025. ​
  • Lucid has commenced production of its new Gravity SUV at its Arizona factory, and the vehicle has achieved an EPA-rated range of 450 miles on a full charge, surpassing the initially advertised 440 miles. The Gravity SUV features three rows of seating and is the company's first model to include a NACS port for Tesla Supercharger compatibility.

This brings us to the heart of the matter,  the Lucid Air is a beta-test Bentley, a high-speed tech demo draped in luxury suede and brushed metal. The issues, whether real or perceived, are magnified not just because they exist but because of who they happen to. This isn’t a Camry owner noticing a creaky seatbelt; this is a six-figure buyer who expects perfection.

And yet, despite the occasional gripe about infotainment bugs or mediocre sound systems, the overwhelming feedback is positive, if you know what you’re signing up for. Lucid doesn’t build commuter cars. It builds halo cars for people who appreciate the subtle tactility of recycled alpaca wool on a headliner.

A Halo Car for the Elite, Not the Masses

Much like Rivian’s rugged-luxe R1T, Lucid suffers from what we might call the expectation gap. The product is excellent, and the service team is attentive, but the logistical network hasn’t caught up. Service centers are sparse, mobile technicians are stretched thin, and parts availability can be hit or miss. But when things do go sideways, Lucid’s customer care, by most owner accounts, goes above and beyond. Overnight parts shipments, concierge communication, and follow-ups that actually feel human. The catch? You might be waiting weeks for a fix, even if that fix comes with a latte and a heartfelt apology.

Balancing Innovation with Practical Service

Ultimately, the Lucid Air lives in the rarefied stratosphere of cars designed not to move the masses but to move the bar. It’s for those who want exclusivity, not ubiquity. For buyers who would rather endure occasional headaches than settle for compromise.

Lucid Air Exterior Photograph

And in a modern car market where even a base Civic offers wireless CarPlay and adaptive cruise, Lucid’s true value isn’t in specs, it’s in identity. It’s a statement, a rebellion against the mainstream. The kind of car you buy when you want your vehicle to say something about you, even when it’s parked.

So to the new owner wrestling with regret, take a breath. You didn’t make a mistake. You just stepped into the future a little early, and that’s never a smooth road. 

Noah Washington is an automotive journalist based in Atlanta, Georgia. He enjoys covering the latest news in the automotive industry and conducting reviews on the latest cars. He has been in the automotive industry since 15 years old and has been featured in prominent automotive news sites. You can reach him on X and LinkedIn for tips and to follow his automotive coverage.

Comments

Dawson (not verified)    March 11, 2025 - 9:31AM

I've owned my Lucid Air GT for two years now and honestly it's been one of the best vehicles I've ever owned. Excellent range, everything works, it's blistering fast, it has BUTTONS, like real BUTTONS to turn up the temperature and volume and a column shifter. I looked at the Model S and after driving the Lucid Air GT I immediately put an order and I have been very happy with my decision.

JK smith (not verified)    March 13, 2025 - 12:11PM

In reply to by Dawson (not verified)

Excellent vehicle with advanced electric drivetrain tech, thoughtful UI, and quality build. Unlike Tesla, Lucid and it's repair facilities actually talk to each other. Peter was the brains behind the Tesla model S and he brought the best of that experience to Lucid... without the insanity.

Bryan Fullerton (not verified)    March 13, 2025 - 2:17PM

In reply to by Dawson (not verified)

I moonlight as a Lyft driver and I think it would be a blast to pick-up folks in a Lucid Air. I pick up quite a few folks from the multi millionaire neighborhood that the Lucid would appeal to. I bet I could sell quite a few.

FlucidAirAd (not verified)    March 11, 2025 - 12:27PM

Nice ad for lucid to promote their questionable quality product. Is this done as an option to the once loved but now politically hated tesla?

EM (not verified)    March 12, 2025 - 7:11AM

In reply to by FlucidAirAd (not verified)

LOL so you just can't accept that it's a better vehicle? Even after it won Car of the Year and World Luxury Car of the Year, and despite all the factual specs in comparison? Did you even read the article? Do you have any clue about the production curve of a completely new vehicle from a completely new car company? Maybe the moral of the story is that you're not a halo car customer or an early adopter, but a Camry customer and a late follower.

Josh (not verified)    March 11, 2025 - 7:16PM

You're first mistake was going to reddit for advice. You're seeing 10 bad reviews out of 100,000 cars sold. Less than .1% is going to dissuade you?

Bill Tsamis (not verified)    March 11, 2025 - 7:28PM

My fiance got her Lucid Air and we loved it so much I got an Air Touring for myself. Have owned them all (BMW, Benz, Audi, Lexus) and can honestly say the Lucid blows them all away. The acceleration is incredible, the ride is floating on air, and the comfort is amazing. The sales and customer service staff are excellent. People complaining about small cup holders? LOL
Nothing against the Model S, but anyone dogging the Air is a fool.

Tim aka Air GT Pilot (not verified)    March 13, 2025 - 9:59AM

In reply to by Bill Tsamis (not verified)

Best car I have ever owned, period. I have been piloting my Lucid Air GT since December, 2022. I love the luxury, styling, performance, straight forward user friendly technology, handling, range, slick user interface, comfort, spacious cabin, cargo room, quiet ride, no NVH, superb Dolby Atmos Sound System, quality of materials, service after the Sale. I sold a BMW 750i after I took delivery. My wife drives a Lexus LS 500. Neither come close to the Lucid.

DC5280 (not verified)    March 11, 2025 - 7:50PM

Overall well said. I too think that any criticism probably stems from the "expectation gap".
I'm not a "car guy" that's always buying the latest and greatest new things (I drove my two previous cars for more than 10years and 100k miles each.), but I do appreciate quality and efficiency. The Air has both.
I've had my Air Touring for 2 years. Yes, it cost more than I ever thought I'd spend on a car. Yes, it's had growing pains and falls short of perfection. But I love it. I'll never win an argument with an elitist who wants to argue over software details or glitches or minor tech omissions. However, when I drive it, it feels like a quality vehicle. The "meat and bones" of the car are unmatched. I realized what I was getting into 2 years ago - and I couldn't be happier.

Haggy (not verified)    March 11, 2025 - 9:30PM

When I got a Tesla in 2014, there was a similar forum and it was run by Tesla itself. People went there to discuss issues with the cars. It would have been pointless to have a forum where everyone showed up and said that everything was fine.

Owners talked about actual issues. While there were loads of comments on the Internet from non owners complaining about everything from getting stuck with no remaining range to all sorts of things that didn't happen in real life, Tesla owners were complaining about things like crappy cup holders, crappy sun visors and the lack of door pockets. There were also loads of complaints about software features that customers wanted. Over time, Tesla listened and added just about all the features that people commonly asked for.

Lucid's forum reminds me of the one that Tesla had a decade ago. You can have a car and like it better than any car you've had before but that doesn't mean there's no room for improvement. Lucid still has a long way to go before the software is ideal. In the meantime, it's generally very good, but if I'm going to post in the forum, it will be about things that I have problems with, features that the car lacks that could be remedied with software, etc. And Lucid has been responsive. The car has improved a lot since I bought it.

Outside of that sort of forum, owners are likely to post something different because the Internet is full of misinformation. When people corrected misinformation about Tesla, critics would say that owners are brainwashed to say that everything is perfect. The reality is that cars have problems, but they aren't the ones that non owners try to scare people with. You can go to forums and see what the real issues are, but in context, the comments are from people who are very satisfied overall.

NMK (not verified)    March 12, 2025 - 11:13AM

Are you making the switch because you actually want the Lucid more? Or are you just one of those raging Anti Trumpers who are unhappy with the way he and DOGE are trying to help the American people for once?

Doug Reimel (not verified)    March 12, 2025 - 10:17PM

In reply to by NMK (not verified)

If you call that help, I’d hate to see your idea of attacking them. What they are doing is an attack on the government and hurting people, not helping them. Elections have consequences though. Come on, 2028!

Kharsen Morant (not verified)    March 13, 2025 - 8:18AM

Reading this article was as tantalizing as a light breeze blowing at the back of my neck and then when I turn around I am pleasantly surprised by my absolutely gorgeous and breathtakingly beautiful wife who opens her arms to hug me and kiss me on the cheek UNEXPECTEDLY.
This was a fabulous read and I am looking forward to test driving a LUCID and maybe aspire to ownership.
Thanks Again!!
KDM-South Florida

Steven Heagstedt (not verified)    March 13, 2025 - 10:01AM

Just like Porsche Taycan owners. Pay twice the cost of a Tesla, make excuses for the software and hardware failures, but think it's a better car because they stuffed extra sound deadening in the doors. 😂
Tesla is the benchmark EV that literally changed the entire auto industry.
A 2025 Tesla is not a 2014.