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Hugh Rose (not verified)    June 4, 2015 - 11:42PM

Well it sounds like I have the same problem that most everyone else on this site has and that is a new Subaru that burns a ridiculous amount of oil. We are using in excess of a quart every 1000 miles (more like a quart in 800 miles). We have gotten the same run around from our Subaru dealer that this is"normal". I've owned a lot of vehicles in my life and that has included a few beaters and NONE of them burned/leaked that much oil. In fact right now I have a 1996 Toyota 4-runner with 135,000 and a VW Eurovan with 101K miles and neither use a quart of oil between changes! So for Subaru to say its normal for 2013 Outback with 22,0000 miles to burn a quart every 1,000 miles is ridiculous, but the response we got today when talking to a service rep from Kendall Subaru in Fairbanks Alaska where we live takes the cake. Here is a verbatim quote of what we were told today:
"So I did speak to one of the Subaru mechanics back there. So what he explains to me is that Subarus are designed a little bit differently and he used the term the crankcase doesn't quite hold the same amount of oil as other vehicles, he compared it to Toyota. So he said Yes you would burn a little bit more oil faster because you just don't have the amount in the crankcase that other vehicles may have. When you come in I would totally ask an advisor to please let a mechanic explain it to you. Once he explained it to me and I'm probably not using the right terms but it tottaly made sense"

Wow I can't wait to go talk to the mechanic and have him explain it to me like that! I've rebuilt a fair number of motors over the years and that is the biggest insult to my intelligence I have ever had! Subaru must think their customers are total morons or maybe they are that stupid!

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