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Ellen (not verified)    October 18, 2015 - 5:11PM

In reply to by Tony (not verified)

Tony, I have a subaru cross trek, 2013. I bought it used at 15k. My first oil change, two weeks later, light came on and I had to put in a quart. Next oil change, mechanic left off cap on oil and dip stick was up, and 4 days later after noticiing oil on garage floor I find this out. I was livid. I go in wait 4 hrs and they change oil switch TSB and reprogram, powerwash off engine of oil and replenish fluids. i get home and check dip stick and Now they Overfilled the oil! I figure they don't want me back for a while. So sad, that my dealership has not only inconvenienced me but there is no integrity or competence in work performance no more.

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