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Diane Waters (not verified)    August 5, 2016 - 4:57PM

Yes, I was told the leaf springs would be replaced with the frame.

But the leaf springs on my 2005 Tacoma were broken so the dealership didn't wait for the frame parts to come in. They replaced the leaf springs first and that went fine. It took 2.5 months to get the new leaf springs but in the meantime i was driving a 2016 Tacoma loaner at no charge to me so that was cool.

Then when they got the frame I took it back in. It only took a couple days to do the frame replacement but I got my truck back and the AC was no longer working. It was working fine when the truck went in (a hot summer here in PA - i know it was working) They said it was nothing they did so they would not fix it free of charge but would give me an estimate on how much they would charge me to fix it.

Also while it was torn apart for the frame replacement, they said my 2 e-brake cables were corroded, should they replace them while the truck was torn apart. My ebrake had not been working well so I said Yes and paid $395 for that work.
Got the truck back and the first time i towed my boat, the ebrake locked up on the boat ramp. I got it unstuck then it locked up again later that day, got it unstuck and the 3rd time it locked up i could not get it unstuck. Called Toyota, they sent a tow truck and towed it to their shop.
2 days later, they said the problem just disappeared and they didn't have to change/fix anything with the ebrake. They didn't charge me for the towing bill or the time to check out the e-brake problem.

I was upset - couldn't argue with the mechanical details they shared with me b/c i'm not a mechanic. I just told them that "I gave you a truck in good working order and you returned a truck with problems". I argued but it seemed futile so just got a ride to go pick up the truck. No charge that time, just an inconvenience.

New leaf springs, new frame, e-brake is working now, no AC.

Truck rides REAL nice at low speeds with the new frame. Feels kinda like a new one. However, it shimmies a little bit at higher speeds. I wonder if i need an alignment now.

Good Luck!

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