I have a 2004 tacoma double
I have a 2004 tacoma double cab trd. This spring I noticed a crack in the frame and brought it in. They told me I would get a new frame at no cost.
I asked if there would be any additional cost and I was told there would a few things needed to be replaced in order to finish the job, but it would be covered under the recall.
Four months later I got the truck back, filthy covered in dirt, leaves and dead bugs. They hadn't washed the car in 4 months, not once.
I brought the car the the carwash and immediately after washing saw all sorts of rust bubbles and surface rot that had not been there before -because they hadn't washed the car in 4 months and apparently it was left in a dirt lot under a tree.
I filled up the tank and gas began to leak profusely. Then the check engine light came on. I checked the code with my code reader and it said it was an o2 sensor. I got under the car to inspect the exhaust and saw immediately the tail pipe had a large hole in it where the hanger was supposed the be welded on and the end of it was placed inside the hole, so the pipe wouldn't fall to the ground. -That's why the computer was telling o2 sensor.
So now I have truck with rust bubbles all over it, a major gas leak and tailpipe with a large hole in it causing the check engine light to go on, oh and by the way the truck is due for an inspection in a week.
I called up the dealership and told them of the issues and that I was bringing my truck back. They said those repairs would not be covered and I would have to pay to have it repaired. I was appalled.
I immediately called toyota corporate to find out what the deal was and was told it was the dealership's responsibility to decide how they wanted to handle it, but that they would open a case. Four days later the dealership called me back and said toyota corporate said they would pay for the gas tank only. I told them both I'm calling a lawyer.
At this point I feel that both parties have mislead and flat out lied to me about what is legally required of them, but I don't know because I can't get any real corporation from anyone.
I've asked to see documentation on the Toyota recall, what they will cover.
I've also asked to see documentation from the dealership to see if they are required to keep the cars kept in waiting protected from paint damage and what they're responsibility as far as fixing damages that occur while replacing the frame.
I've gotten nothing.
I'm considering calling a lawyer and opening up legal suit against both toyota corporate and the dealership.
I would be willing to help organize a class suit against toyota and the scaling dealerships.