just got off the phone with
just got off the phone with Toyota...No help. I took my truck into the dealership for the "campaign" in 2010. At the time there were no visible issues and they reundercoated the frame. Now I go in for inspection and it failed, they said I shouldn't even drive it home! Frame "looks' perfect unless you pop off the undercoating...the frame has rusted through on both sides and is unsafe to drive. The Toyota rep said it was "my" responsibility to periodically take it to the dealer to have the frame checked...it's been at the dealership multiple times...but Toyota says i should have Asked for the frame to be inspected...who does that...who would ever think there was a problem??? There is no rust in any body panels on the truck and it has the original exhaust on it. 2001 with 195k miles on it....so the exhaust system last's longer than the frame??? Toyota covered up the problem with the new undercoating. Had I not taken it in "at Toyota's urging" and had the undercoating done, I would have seen that I had rust issues years ago and could have addressed it. Since they covered up the problem, you couldn't tell there was a problem. I asked if there was someone else I could talk to and the Rep said No...she had full authority over this issue and Toyota will not be addressing my problem....even though she freely admitted they knew they have issues. All she kept saying was that with the age of the truck it was out of warranty. Thank you Toyota...was a good truck before this but I'll lNEVER own another Toyota again ever. The rep was rude and put the blame back on me for not periodically checking my frame...which with the undercoating on...,.looks perfect.