Hi Guys! Interesting
Hi Guys! Interesting comments and very different experiences with the recall. My 2005 Tacoma (116,000 miles) just failed the New Hampshire yearly inspection due to some rusted through holes on the front frame under the exhaust. I called a large dealer with a good reputation in Concord NH (Grappone Toyota.). So far so good! They got me in in two days (on a Thursday) to check the frame and said it would "qualify for repair under the recall." They gave me a 2018 Tacoma 4X4 loaner and said it was free for 1-2 months while the "frame kit" was ordered and installed. The following Monday, July 30, 2018 a service representative called and said "Toyota approved the frame replacement." He kept asking if I had any "Questions" as it was 7:30am and I'm a sleep late retired guy I really had none. I've read the horror stories of hundreds of dollars to thousands of dollars charged or asked for by dealers on what should Toyota's responsibility. I also couldn't help noticing a couple of postings on this site from NH Tacoma Owners who had no issue with the Dealers they worked with. Perhaps NH has very strong Consumer Protection or just good Dealers? A pleasant surprise, hopefully, for a no income and no sales tax State!
I'll post the rest of my experience as it happens. According to the service writer it is a one to two month process depending on parts arriving. They like to "do" two trucks and frames at the same time for efficiency. I'll try to reply to interested people! Thanks