Skip to main content

Add new comment

Dan B (not verified)    December 2, 2014 - 11:22PM

In reply to by Dan B (not verified)

Well I went in for the oil consumption test, cost me an oil change and felt like I was a criminal. They mentioned that if there was any carbon on the PVC valve that they will not warranty anything and that my extended warranty was only used if I asked them to do the work and it was a cost to me not them. They wrote on the work order that my car was ¾ litre of oil over but never showed me this while the oil was in it. The PVC ended up being fine according to the mechanic but they never mentioned this on the work order after all the talk other than charging me for a new one. I am on this oil consumption test which I signed but I do not have any hope now after dealing with these guys. We now have this car up for sale and I will never deal with Subaru again. I did go in with the right attitude and maintained it but after seeing the way they treat people and heard some of the conversations they had about customers I feel Subaru is a bad choice. I feel this company is misleading customers about mileage and oil change costs never mind that there may be an issue with head gasket leaks.

The content of this field is kept private and will not be shown publicly.
  • Allowed HTML tags: <em> <strong> <cite> <blockquote cite> <ul> <ol'> <code> <li> <i>
  • No HTML tags allowed.
  • Lines and paragraphs break automatically.
This question is for testing whether you are a human visitor and to prevent automated spam submissions.