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jeff (not verified)    December 3, 2014 - 12:35PM

I purchased a 2013 Outback that was a loaner car from the dealer with 6,800 miles on it. Every 2,500 the warning light comes on and oil must be added. I have to carry a quart with me as 0 W 20 is hard to find & I travel often. This is my first car in 30 years to use oil.

First Subaru said the consumption was "normal" because the fuel standards require such thin oil, but after learning of the class action I requested the consumption test so after the dealer oil change and 30,000 service I checked oil the next morning, and you guessed it, it was over filled. After calling to complain the service manager showed up at my house with an evacuation device to remove the excess oil and he threw his tech under the bus blaming the overfill on the tech.

With an accurate fill I proceeded to run 1,200 miles and it consumed 17.3 ounces of oil. This was yesterday, this morning he said I am approved for a new "short block" and this would indeed take care of the problem. I sure hope so, but have this bad feeling this will cost all of us money in resale value...

If you have the test done, MAKE SURE TO DOUBLE CHECK THEIR FILL!

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