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Johnny (not verified)    January 26, 2015 - 5:26PM

We had a 2011 Legacy, liked it very much. Never any trouble of any kind. Our one and only complaint was that the car was too low to the ground, and was easy to drag or "bottom out". For this reason, we traded to a 2014 Outback. Problem solved........ But now I'm faced with the issue of oil consumption. It uses nearly 2 quarts during the suggested 7500 mile intervals, and the stuff costs 10 bucks a quart. I also know that the problem is likely to get worse as the vehicle gets older, a problem I'm sure they're not concerned with since the warranty will be expired by that time. Like many others here, I'm being told that this is normal, which is absolutely OBSURD. It's NOT NORMAL, and THEY KNOW It's not normal. Next week I will be starting my oil consumption test, so we will see what comes of that. I live 2 hours from the nearest dealer, and I'm a little steamed about the fact that they won't take my word for it. Now I have to spend all day going all the way to the dealer to do this nonsense. Customer service has promised to reimburse me the cost, but I'd say I will have to pay for it myself and then they will send me a check in about a month, if I'm lucky. I have done all the changes myself, and have kept detailed records. I know EXACTLY how much it has used, and EXACTLY when it did so. I have been a very well satisfied Subaru customer until now, and I feel like they are trying to sweep the problem under the rug.

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