I have a 2014 Subaru Outback
I have a 2014 Subaru Outback with 56,000 miles. It had an oil consumption problem so I went online and read all the information about the problem. With that said, I went ti the dealer, told them I knew about the lawsuit and requested an oil consumption test. I also contacted Subaru of America customer service about the problem. They were very nice and started a file on my car.
When the dealer changed the oil and filter for the test, they over filled the oil by 1/2 quart. I found this out after my 2 1/2 hour drive home. I notified Subaru of America (SBA) and they said if I was concerned, contact the dealer. After discussing the options with the dealer I drained the extra 1/2 quart and drove the 1200 miles and returned to the dealer. The car consumed 1/2 quart of oil in 1200 miles. The criteria for short block replacement is 1/3 quart of oil consumed in 1200 miles. After reporting to SBA that the car failed, they replaced the short block. I've now put 3,000 miles on the car and the oil line on the dipstick has not moved. I am very satisfied! During the whole process, SBA was very nice and helpful. The dealer, I really had to watch. It appears over filling the oil is common practice. It's all done and I am again happy with my Subaru. One last thing, during the whole process I was very respectful and nice to all concerned, but I was well informed about the problem and the procedure for corrective action. Hope this is helpful.