I am EXTREMELY DISSATISFIED
I am EXTREMELY DISSATISFIED AND DISAPPOINTED IN SUBARU. My first time owning what I thought would be such a great reliable car and it has nothing but made my life hell for 3 years. Subaru needs to do their GOODWILL FOR US WHO SUFFER BECAUSE OF THE OIL CONSUMPTIONS. I understand you settled the lawsuits and extended warranties and replaced small blocks but after my cars third engine and my oil light comes in within the first 2300 miles on the new small block and you want me to complete more consumption testing!? You can't make a lemon into a peach!?
Ever since I bought my Subaru Legacy in 2014 at Ciocca Subaru in Allentown Pa, I had issues with the oil burning. They replaced the engine 7mths later June 2015 and it lasted until October 2016 when my light kept coming on around 2k miles. They made me perform several oil consumption tests some which they didn't document correctly for Subaru and had to "redo" it. They mixed my car up and showed me the oil level on another car, then the catalytic converter went and I paid to replace that in Jan 2017 and they kept telling me it's low but it's boarder line of what Subaru now accepts and it's probably because I drive a lot. I took it to another local dealer and they said I didn't have the "improved" short block. So It took from October 2016 to June of 2017 to finally have a new engine put in. I took it to a new dealer by my new house, Mathews Subaru in Vestal NY, and they did one Oil Consumption check and said it absolutely failed and they replaced in July 2017.. they scheduled me a month and a half out bc they said they had several others to replace. I was under 100k miles when they completed the the oil consumption check. Now I have 2300 miles on the new small block and my oil light is on and Subaru wants me to bring it in for an oil consumption check and told me not to add any oil. The dealer can't get me in this week and said possibly next week so I have to continue to drive it even tho it smells of burning oil. I also had the clutch replaced during the new small block install and it's still making noises after being back once to have it looked at and fixed. I can't win.
How long do I have to keep doing this? This is my first Subaru and it's been an absolute horrible experience. I've been in contact with Subaru Company since I owned it. They need to make this!