Subaru issues updated TSB for excessive oil consumption issue
There’s good news for 2011-2014 Subaru Forester, Outback, Crosstrek, Impreza and Legacy who have been experiencing an oil consumption issue. Subaru has issued a new Technical Service Bulletin (TSB) to correct the problem. The problem is, some of these vehicles have been found to burn excessive amounts of oil. The old TSB from Subaru had an authorized dealer replacing just the engine rings if it was determined that an engine exhibited excessive oil consumption. In many cases, this was not correcting the problem and some owners continued to have problems after the rings were replaced. The new TSB issued from Subaru says they will now replace the entire short block.
What models and engines are effected?
2011-2014 Forester (with 2.5-liter engines)
2013-2014 Legacy (with 2.5-liter engines)
2013-2014 Outback (with 2.5-liter engines)
2012-2013 Impreza (with 2.0-liter engines)
2013 XV Crosstrek (with 2.0-liter engines)
What should you do if your vehicle is using excessive oil? Owners can contact their Subaru dealer and go in for an oil consumption test. If the dealer determines the oil consumption is found to exceed normal levels, dealers will replace the shortblock assembly.
Repairs will be made under the new vehicle warranty or powertrain warranty, whichever applies. If your vehicle is out of the new vehicle warranty coverage, and you have an extended warranty, the repairs may be covered, but the Subaru dealer will have to confirm this with the extended warranty company.
Owners should call their local dealer with their vehicle identification number (VIN) on their 2011-2014 Subaru Forester, Outback, Crosstrek, Impreza or Legacy to determine vehicle eligibility for this repair. Owners can also call Subaru Support at 800-782-2783 and reference Technical Service Bulletin # 02-157-14R. Go to the direct link to the bulletin here.
Media source: Subaru Technical Information