Catherine Varga, I had a 2013
Catherine Varga, I had a 2013 Crosstrek (purchased new) that had serious EOC issues. VERY long story shorter, after 2 oil consumption tests (a colossal waste of many months of time), a short block replacement (which only made it worse), and a 6-week-long battle with Subaru of America (not my local dealer) leaning heavily on "Lemon Law" principals, I got nearly all my money back. (And bought a Honda CR-V -- I will NEVER buy another Subaru after the crap that was fed to me for 2 years about this issue.) Forget the lawsuit. Fight them as an individual, and if they still refuse to work with you, insist on dealing directly with SOA, but do it ALL in writing. I refused to discuss any of it on the phone with my SOA "case manager." Every single word we exchanged was via email, so I had everything documented on both sides. I'll also say that I didn't pay for one drop of oil over that 2 years. I refused to -- every time the light came on, I drove to the dealership, had them formally document my mileage, and top off the oil. I paid for no diagnostics, and I did not pay for the short block replacement. (I was, however, still under warranty. Not sure if that will be an issue for you.) Good luck. (I LOVE my Honda CR-V....bought a 2013 with very low mileage in May of this year.)