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KL Thalin (not verified)    December 3, 2016 - 10:25AM

Subaru fought me at every turn when my newly purchased (in 2013) Crosstrek started sucking oil. My local dealership forced me to go through TWO oil consumption tests, all the while denying that there was anything going on that was NOT normal. I kept telling them that their words were bullshit. (And at times, I politely used that exact word.) My car was a manual transmission. They **suggested** (quite obviously) that MY driving style was causing the problem. (I drove a 1989 Saab for nearly 300,000 miles on the original clutch.) Long, LONG, story short, they finally replaced the short block in April of 2015. The problem got worse. I took my case to Corporate and after about 6 weeks of back and forth (ONLY in writing -- I refused to take any phone calls, and insisted every word be exchanged through email,) I "won" my case. I refused another car, but got nearly all my money back after having the Crosstrek for more than 2 years. Bought a 2013 Honda CR-V with low mileage in May of this year. I LOVE it. Zero problems with oil consumption, and no other problems nearly 7 months later.

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