LOGIC FAILURE
LOGIC FAILURE
Your article says "The study also revealed that only 33 percent of customers who had to replace a component outside of normal wear items, said they would definitely repurchase or lease the same brand again. This of course means a large percentage (66 percent) of customers with these issues say they would not purchase that brand again. "
The second sentence, however, does NOT LOGICALLY follow from the first. It should read. "This of course means a large percentage of customers with these issues say they - WOULD LIKELY - WOULD LIKELY NOT - OR WOULD DEFINITELY NOT - purchase or lease that brand again.
And, of course, we need to note 33% + 66% does NOT = 100%.
Conclusion: The author AND the editor both DEFINITELY (100%) could use a refresher of basic math and logic.