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Sean R. (not verified)    May 17, 2016 - 2:04PM

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I am a 2016 Legacy owner. Took delivery 2 weeks ago. I called at 8 AM Monday 5-16 based on email they sent me, and they had it towed from my work (45 miles to my dealer) by 11 AM, and into a rental by 1 PM.

Dealer expects delivery of new columns on Friday 5-20. My steering column lot number was one of the bad ones.

So while inconvenient, I agree that SOA took all the lessons from the last 5 years into account about what to do or not do for a safety issue. Perhaps some better processes at both the supplier side, and at Receiving CMM inspection when testing random samples at SIA, could have caught it even sooner.

I miss my Eyesight system (adaptive cruise in traffic is fantastic) and smooth transmission after just 1 day so far in my 2015 Chrysler 200 rental.

My 2nd Subaru, and won't be my last. Great response and customer service Subaru!

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