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Jim (not verified)    January 16, 2020 - 2:45PM

We recently bought a 2019 RAV4 XLE. Without knowing we accepted the basic instruction given to us by our salesman. After making several trips and constantly having problems with the Scout GPS, we have decided we will never buy another Toyota if it is installed. The system constantly breaks connection, loses the previously set course, and make you completely restart the system. I feel the loss of navigation, on a 12 lane highway in Atlanta, GA a major safety risk. I was told by the Toyota Customer Service, that Scout is not the only Navigation system that Toyota has, but it is the cheapest. There is supposedly a Premium Navigation that is available, but the dealerships are option for the cheaper Scout system. Most likely my last Toyota ever!!

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