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john (not verified)    September 24, 2019 - 2:58PM

In reply to by Gomer Pyle (not verified)

Hello Gomer,

I guess the the best response would be Surprise, Surprise, Surprise! If you look hard enough you'll likely find that the entire auto industry (it isn't unique to Honda) has been blaming this behavior on customers for over a decade now. The surprised look dealerships give their customers when they report it is a bold faced lie. It is all too common and has been going on too long for dealerships to feign ignorance. Good luck in getting anywhere with the dealership but if you are good buddies with your US senator or rep, maybe you could convince that person to sponsor a bill to require auto companies to fix this 'feature' and reimburse owners who have had their cars damaged by it. The industry has been blaming customers for too long for it to do right on its own.

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