My new 2019 Ram 1500 Classic
My new 2019 Ram 1500 Classic has a similar issue. If you've been driving for more than a couple of minutes and get a call though Uconnect, when the call is over you hear nothing. The radio either goes blank but backlit and nothing works, or it freezes where it's not a blank screen, but nothing will change, not stations, not volume levels, but no sound at all for 10 or so minutes, then it comes back to life. It's been in 3 times so far, they replaced it with a refurb radio once, but it's still doing the same thing, EXCEPT at the shop. They can't get it to do it while they have it. I do plan to throw a fit next time it happens.