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James P Abbott (not verified)    September 4, 2019 - 2:09PM

bought my 2017 Toyota Tacoma almost 2 year ago! At 10,000 check up, I told the that the brakes would shudder when going down hill. They said they looked at it and found nothing. Today, I took it for my 15,000 mile checkup and once again complained about the braking issue. The service attendant asked me to come back and look at the brake pads. They showed that it was rusting, and their excuse that it was not driven enough????? What??? It has 15,000 in less than two years! I asked if it was covered by warranty and they said no, it was a wear and tear item! I asked WHAT WEAR??? I said this was obviously a defective pad since it wore out so quickly. They said no, and that I could continue to drive it until the pads needs replaced!! Wow!!! I even got the extended warranty from Price Toyota!! What a joke!!

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