Like all corporations Toyota
Like all corporations Toyota doesn't care because they all ready sold the car and got paid. So they dump on their current customer base and only care about gaining new customers. Mark my words, when you dont take care of current base, they will get fed up and leave you eventually. It's not like Toyota can monopolize and prolong the sh*$tty business model like cable and wireless companies can.
Like someone else here said, the only usuable/decent thing in Entune was Pandora...now its gone. Thanks for the support Toyota!