The 2018+ Infotainment
The 2018+ Infotainment systems must be the cause for a lot of regret for the folks at Subaru. There are so many different kinds of problems listed on multiple sites and blogs that I didn't even try to list them. I've been looking to buy a new Outback, but ever since I bought a Chevy Citation years ago and got burned with many repairs and dealers that flat out refused to take the car for a give-away trade-in price, I've always done a lot of research before buying a vehicle.
I'm glad I checked on the 2018+ model Subarus. There are hundreds, no, apparently, thousands of posts, from people about the problems they're having with these systems. Too bad too, I was really sold on the car and the updates the 2018 models provided.
I even found 2 dealers when searching used cars that indicate, honestly and to their credit, that the cars were repurchased via the lemon law but that the Infotainment system Head Unit had been replaced and was the cause of the buyback.
Even if all of the quality failures were to be addressed, I'm not sure I'd want to pay for a system that requires workarounds or lengthy button pushes so you can turn it off and have it stay off. For that, all they needed to do was provide an on/off button that turns the radio on or off with each tap, and have it say that way until you explicitly ask to have it on again. No, I don't want to shut the entire thing down by holding a button down for several seconds each time, twisting the volume knob, plugging in a fake USB cord, Sirrus 0 and so forth.
For those of you who think this is not a problem, I wish I could have you log onto your computer every day by adding a half-dozen needless steps just because I think it's good for you to waste your time and be annoyed, and every time you come back to your office and start using your computer again, it starts making loud noises that sounds like monkeys screaming into a tin can while they bang pots and pans and then take some additional steps, every time, a dozen times per day, to turn that off too. After a few days of that, go back to these comments and take a look at why they're so angry that they're talking about beating on it with a hammer.