I purchased a 2019 Outback 3
I purchased a 2019 Outback 3 weeks ago and at first thought the Starlink system was not connecting but after a few reboots it came up and everything worked well. I didn't think much of it until it was home and with cold weather in the 30's the freaking Starlink would repeatedly reboot; come up, give it's little warning message, radio would play for two seconds, system shut down and Starlink would reboot repeating this process without stopping. This continues until the cabin warms up and voila!; the system booted up and worked. Radio worked, Bluetooth worked, et.al.
I took it to the dealer and the service manager observed the repeating reboot sequence. We pushed the off button for the 10+ seconds, no help. We shut off the car opened the door, pulled the ignition key (their suggested first try fixes). It did not correct the issue. The service manager agreed there was a problem (did not mention the ongoing issue) and took photos of the mileage and Vin number. That was two weeks ago. After several phone conversations (following several calls and voice messages he called me and said he needed a picture of the screen coming on as Subaru says there should be no problem. It isn't being driven due to the issue with Starlink software/firmware control being potentially problematic so getting it to fail in 40 degree weather was not an issue, it failed. I sent him multiple pictures and a video of the sequence.