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Laverne Woody (not verified)    March 24, 2019 - 1:35PM

I agree that this does affect customers. I left a deposit on a 2019 Forester Touring in white with saddle brown interior on February 4, 2019 and was told that it would be 8 to 12 weeks before delivery. It’s going on 8 weeks with no delivery date scheduled. The dearler, Faulkner in Bethlehem, PA, should have told me about the problems taking place with the Forester and I would made a decision to purchase something else or wait based on knowing the facts. I’m leasing a vehicle and my lease expires April 1, 2019 and i’m being told they still don’t have a release date for the Forester, just some time in April. They told me I could use their loaner for a week or two however if the vehicle doesn’t come in within that time period i would have to return the loaner. The salesperson asked me if I wanted a refund on my deposit and I said no I want the car that I ordered 8 weeks ago. He never once mentioned the problems Subaru was having with the 2019 Foresters. This is so unfair and I’m very disappointed that I chose this vehicle when there were other brands equally as good. Honestly is always the best policy Faulkner.

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