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Rob (not verified)    May 10, 2019 - 10:05PM

Love my 2019 Toyota Rav4! Love Toyota cars/trucks. But not much love for my dealership, Sun Toyota.
They sold us a top of the Line, Limited Rav4 w/o our requested (in writing) for Limited Weather & Limited Technology pkgs. Their finance/sales officer said,"Don't you have enough cameras in your car, already? What do you need with a 360° camera and all the other stuff, anyway? This was to cover over his gross negligence of our Rav4 order. We wouldn't recommend any of our family or friends shop at that particular dealership ever! The bait & switch tactics they used on us, was nightmarish!
But, if given the chance again. I would use an online buying service, that way you do not have to go through too many human beings to get the trim level, plus options and color Rav4 you desire. Jeff, keep doing what you do best, giving us "burned-customers" hope for a better deal and dealership, to sell you your desired Toyota Car, SUV, or Truck that you desire. Our motto: "Keep customers happy,Then, they will return!"

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