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Jennifer Grossnickle (not verified)    September 3, 2019 - 10:19AM

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I traded in my 2019 Ascent (less than 2k miles on it) for a Ford Explorer! Subaru lost a loyal customer when corporate insisted it wasn't a problem! IT IS and WAS! A very expensive lesson from a supposedly "dog friendly" car company! (I also ordered 2 door crates in case this ever happens with the Explorer... I can get my dogs OUT and through the car if the hatchback won't open. There SHOULD BE a manual over ride to be able to open the hatchback. There is not on any of the new, "lots of electronics" cars :(

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