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Peter (not verified)    October 17, 2019 - 10:56PM

Just picked up my new 2020 4Runner off road premium . Was very surprised to find out that it did not have remote connect when both the Toyota website and the PDF on the site said it had it.
Called Toyota and after being moved up to level 2 customer service I was told the web and printed information was subject to change and it is now not offered on the Off-road Premium model. Was told it is to expense to change brochures so they do not update. Was told you need to read the window sticker to see what is offered on the vehicle. Since I ordered special from the dealer I bet they would have loved it if I did not accept the deliver. Was also told some models were build with it before the change.

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