Agreed. The automaker does
Agreed. The automaker does tend to promise great things and then it doesn't deliver on its promises. Perhaps it would have been better to make sure the Explorer was solid before they: a. made the statements about how great it would be at launch; and b. tried sending them to dealers. I know folks at dealerships are probably frustrated as heck about this. I remember the Focus launch back in 2000 (I leased one for the family) and the number of recalls and sales holds that were required. It's funny that the Focus was also the Mazda 3, at that time, and the Mazda managed to get out without the problems. I guess it depends who builds them and where they are built.