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Levon Sargsyan (not verified)    May 3, 2020 - 1:04PM

Beware when buying the newer Subaru models. There is a class action lawsuit in the states for 2017-2020 impreza, crosstrek, forester, outback, and ascent. The windshields are prone to spontaneous cracking due to a defective design of the cars or the windshield. Big SAFETY issue. The windshield on my 2019 Impreza spontaneously cracked from the bottom edge, with no sign of rock chip damage at the time the crack started. I have contacted a few owners who have gone through multiple windshields on their Subaru cars as well.
Service denied my claims, and so did Subaru Canada, even with proof of the date the crack occurred, and pictures of where it started. If they are not willing to cover damages from a windshield design defect, what does that say about the rest of their warranty program? And what does it say about their claims about safety? I will not be buying a Subaru again.

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