While all the complaining
While all the complaining about quality escapes raises consumer doubts, Subaru does more to stand behind their product than any other manufacturer I’ve ever dealt with. They’ve always intrigued me but I never liked their style or interior (early 2000s), fast forward and I needed to get rid of a Jeep that was falling apart so I traded it in at the local Chevy dealer for a used 2007 Legacy. I bought it for convenience but it turned out to be a really nice driving car, but when the air conditioning stopped blowing cold air I was dreading the first trip to the dealer. They gave me a loaner, had the car all day doing different kinds of leak tests, calling me to let me know what they were doing at every turn. Eventually, they said they couldn’t find any leaks so they were going to evacuate and recharge the system and just bring it back if the cold air stopped blowing again. When I went to pick it up I was expecting a fairly hefty bill, but the service advisor said, “Well, we didn’t find anything so I’ll just charge you for the freon.” So my whole bill was $14.
Since then I’ve bought/leased over 10 new Subaru’s for myself and various family members. There were a few in there that had little annoyances, but they were all great (and I just traded in the ones that bugged me and got a new one). Yes there were some quality issues and recalls sprinkled in there, but none of them cost me a dime. Something all the complainers fail to take into consideration.
Hopefully after leasing 3 Outbacks since 2014, the 2018 3.6 Touring I recently bought will be the last one I need. Other than a 1991 Corvette I had in Germany, I have never had a car that was happier to go 80 mph (and still get ~25 mpg; the Corvette got 8 mpg).