I have a 2013 Highlander, as
I have a 2013 Highlander, as well. The paint on the roof is coming off in big chunks, as well as, around the front windshield. My local Toyota dealer is telling me the same thing “Highlanders” are not covered. According to the service manager, it’s because they don’t sell as many Highlanders. Not sure what that has to do with it. Corporate says that they rely on the local dealerships to be corporate’s “eyes & ears” out there and they can over ride corporates decision. Of course, the dealership says they have NO say in making the decision. In the meantime, we are all driving around in cars where the paint just falls off of our cars. FYI - the estimate to repaint the roof and front right bumper on my Highlander…….$5000 !!!