Saw peeling paint at right
Saw peeling paint at right rear corner of roof. 2013 Highlander. Being told by Toyota they know what factories paint shipped to by supplier, when received and what vin #s it was used on. They are also quick to say coverage is vin specific and my vin isn’t covered ‘at this time, maybe at a later date. I’ll get a letter in the mail when/if if/that time comes..’ Who made the decision not to cover a car that they claim to know got bad paint while other Toyota models are covered? Toyota used to be a leader in customer service.