My personal opinion is all
My personal opinion is all car manufacturers cut corners on their products. They make them as cheaply as possible and sell for as much as possible. As a consumer it's trying to find the lesser of the evil. I think customer service is most important given the lack of reliability of cars. Subaru Canada has not replied to my dispute that I made in December 2019. Three months later still nothing. I have rust on all four doors on a four year old car. The rust is on the INSIDE of the doors, where there is little exposure to the elements. Every place I have been says there is no guarantee on rust repair, so I asked for replacement. Nothing. So I went back to the dealership and wanted to move forward with the repair. The service manager closed the file even after having a conversation with me about keeping it open until I had my dispute dealt with. I called to find out about the status of the repair two weeks after and the manager rudely said that he had more "hoops" to jump through and he closed it because he has so many open files. Then told me he would get back to me. Four weeks later nothing. Subaru might make ok cars but they rust too early and customer service is non-existent.