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Jason Longshanks (not verified)    April 14, 2020 - 6:53AM

This is what I find highly annoying.

Look at your 2013 Honda Accord comparison:
1. CarComplaints - Beware of the clunker
2. Consumer Reports - 5/5 reliability

So - what is the average (me) consumer supposed to take away from this conflicting information?

This is not the first time I've taken issue with Consumer Reports. Lets look at their full on seal of approval for Subaru products, was it last year, or this year?
I don't recall, yet Subaru has had multiple lawsuits and continual windshield cracking issues over the years. Yet, Consumer Reports does not mention either of those extremely important issues.
I was very interested in a Subaru Outback or Forester, but was absolutely turned off by the multiple reports of randomly cracking windshields and inconsistent quality control. Meanwhile, what do I see right on the front cover of a Consumer Reports issue? A Forester...

I have had a Consumer Reports subscription for longer than I can remember and I absolutely take their vehicle recommendations with a grain of salt, because they just don't make sense at all lately.

I've even called them out on it and written letters. They essentially tell me that they've experienced no such issues on their purchased vehicles and sometimes don't test them long enough to discover said problems.

I think what we need here is 3, if not 4 'reliable' sources. Not just 2. In my eyes - Consumer Reports is no longer the holy grail of reliable information.

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I have a 2007 Honda Accord - and I used Consumer Reports at the time, to decide on a car purchase.
The car has been reliable - not inexpensive to maintain/repair, but mostly reliable.
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You'd wonder why we ask our neighbors, friends, read magazines, websites, reviews etc. because it's very confusing out their with conflicting information.

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