i have a 2018 f150 that was
i have a 2018 f150 that was manufactured at the Kansas City facility. I experienced the door locking issue in the NC winter, and then several times over the last couple of warmer months. i brought it into fort Mill Ford, in SC. They kept my truck for 2 days, said it was a recall issue, and had to order a part, so to bring it back in in 2 wks. i did so yesterday- 8/10/21, and they called me today, 8/11/21, to say it was ready for pick up,HOWEVER, they did not install a new part. So they have had my truck for a total of 3 days.../and they did NOT fix it, claiming they have to verify the locking problem. are you kidding?? I ended up speaking to the service mgr and getting really angry with him... He stated it is a COLD weather issue and we could not replicate this happening with your truck. I got angrier, asked to talk to the owner of Ft. Mill Ford... lots of arguing back and forth and now he is going to replace the latch WITH THE ACTUATOR. This is absolutely ridiculous....that it took all of this time to finally get it fixed.