Same thing happened to me in
Same thing happened to me in NY. The dealers were unaware and resistant. I called Subaru of America and they called the dealer and instructed them about the fix. I am having my Touring's 2020 Outback infotainment update installed by my dealer this Friday. They are grumpy about it but .......SOA says if they give me any further grief on Friday I should phone SOA from the dealer to confirm what has to be done. That is a good thing. There is no wireless over the air upgrade for this 504 upgrade as of yet. It is supposed to come but who knows. Hope my dealer tech people can follow directions. I will bring the directions that I downloaded with me just in case. Here's hoping. I gotta be able to see the streets on WAZE again .