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MARGARET WILSON (not verified)    August 5, 2022 - 11:08AM

We bought a pre owned 2017 Jeep Grand Cherokee from University dodge now Greenway and purchased an extended warranty. No after just 14,000 miles the check engine light comes on with 14 codes all to do with rocker arms and cams . Per the service manager yeah they have issues with that engine dodge knows about it. Now they have had this car for 3 weeks and it's been a different problem every week that we have to deal with . First they cleared the codes and didn't drive it so the codes didn't just pop up. 2nd we had to get maintenance records/ proof of oil changes and submit, 3rd we had to approve a $850 tear down so they can take pictures of the engine and submit to the warranty company (Assurant), all this time sharing a vehicle with 2 people working in different areas. There is no end in site and I think we are being played by the dealership and the warranty company that by the way we can only go to this particular dealership to have repairs done. Does anyone know of anyone who can help us?

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