We have a 2021 Subaru Outback
We have a 2021 Subaru Outback Premium. We have had 3 cracked windshields in under a year. The most recent one occurred while just parked in a lot for several hours in direct sunlight. The first windshield replacement at the dealer required a calibration that took under 35 minutes. It was near the end of the day and service was closing, but they calibrated it very quickly. The second windshield replacement at the same dealer required required 2.5 hours calibration time. They told me while I was in the waiting room that it would probably take 2-3 hours to calibrate, before the windshield had even been installed. I recently called 3 different Subaru dealers for windshield replacement quotes and they now want 3 hours of calibration time. This extreme calibration time is a major scam. I am already thinking about getting rid of this vehicle. Subaru likely has a design issue. There have already been windshield related class-action lawsuits regarding previous model years.