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Fraser (not verified)    February 2, 2021 - 9:27AM

In reply to by Joerg (not verified)

We got our Tesla model 3 late December 2020 and all of this sounds eerily familiar. Our range has been really poor - probably about 50% of the advertised range. The car has also stopped taking a charge all the way up to a 420km range and now stops at about 300-350. I have called Tesla and the guy told me that this is a known issue of the Chinese manufactured vehicles. He said I should drive the car to 10% battery and then fully charge a couple of times as this will help to recalibrate the battery. Only done this once so far and the range did improve but not to the level that it ought to be - we will see after the next run through that cycle. He also said there was a specific firmware update for this issue being worked on, which I have to assume is true. Pretty frustrating but if the problem persists, I certainly plan to kick up a stink about it.

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