We have a 2013 Highlander. My
We have a 2013 Highlander. My local dealer acted like he had no clue when I spoke with a service rep. He referred me to Toyota's 800 #. I called and spoke to someone who suggested I send an email with photos so I did. I get a response telling me to call an 800 # so I do and am basically told to pound sand. For some reason, our 2013 vehicle is not covered under their recall BUT, older cars are being covered.
We paid extra $ for a so-called "premium" paint and now it is coming off in flakes. I drive a 2006 Tundra. The paint on it looks brand new. HOW can the paint on a 15 year old truck be holding up better than the paint on an 8 year old car? I would insert photos but I guess I am too dumb to figure out how to do so.
Someone in our family has been driving a Toyota for more than 30 years. My wife and youngest son are both planning on getting new vehicles this year. I can guarantee that there will never be another Toyota in my driveway if Toyota doesn't step up and do the right thing. So damn disappointed. NEVER thought Toyota would pull something like this.