I found the CR review about
I found the CR review about as confusing and puzzling as they apparently found the car. I've owned a Polestar 2 (non-performance pack) for only about a month after trading in my Volvo XC40 (which I thought was a great car and they found not too bad as well). I don't want to seem to be a fanboy but as a parent with a couple of kids (still in car seats) and a couple of middling size dogs, a daily commute, a wife that keeps me busy with errand runs and chores I have to say that I just haven't seen the issues that they complain of. It's a fun car to drive, handles great, is quite comfortable (as nice as my XC40 on comfort setting anyway). It's practical enough - unless you had the mistaken impression that it's supposed to replace a minivan - and the buying process, while different than what we're used to, is not an entirely alien experience in an age when we buy pretty much everything from puppies to groceries to new homes online.
No, I don't have to drive 300 miles a day, no I'm not schlepping the entire little league team to and fro from home to field, no I'm not 5 foot nothing nor am I 6'6". Like most people I need to drive about 50 miles before plugging in for the night in my garage, I can see just fine, live in a fairly busy city and don't have a problem getting in and out of tight spaces without running into things. I'm fine with not having leather, find the surfaces in the cockpit more than acceptable in quality and as nice (to me) as my wife's X3. The Android system works better than any other infotainment system I've used (I'm talking to you BMW, Audi and Ford). It took about 5 minutes to figure out how it works
I've driven the Model 3 and Model Y. They clearly have the edge with range, brand recognition and the ability to slam your eyeballs into the back of your head but FSD is still at best a down the road promise for most buyers, the ride quality of the 3 and Y is, to be kind, an acquired taste and build quality doesn't come close to the Polestar - at least for a persnickety buyer like me who will run their finger between the body panels looking for uneven gaps and warbles when making their judgment.
Yes, I've taken a leap of faith that the service network will build out as promised and I may be sorry a few years from now but that's a willing decision on my part.
Only the EV gods know how reliable the car will turn out to be but if not for early adopters we'd still be living in trees. To be fair this car is not the spawn of some backyard start-up so any rookie mistakes in the roll out and subsequent servicing will be on the company. To Polestar's credit so far they have shown a reasonably amount of effort in dealing with the problems that have arisen.
All this is not to say that Consumer Reports' criticisms are unworthy of discussion. They are, at least in theory, unbiased by the desire for YouTube likes or manufacturer swag and I do think that they provide a much needed service giving an alternate, critical view point to all of the car reviewers out there on social media who tend to focus on looks and 0-60 times. Still, I have to wonder if they went out of their way to pick three reviewers who were so unsuited to the car in the first place, like asking my 80 year old mother with a bad hip to review a McLaren. . .