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Jason (not verified)    March 15, 2022 - 9:52PM

My elderly mother has these solar panels from 2016. Tesla came by in 2019 saying they need to upgrade the panels(never mentioned the fire danger). Yet today 03/2022 they still have not removed the panels and upgraded. These panels stopped working 5 months ago and Tesla will not upgrade them due to her metal roof, the same metal roof that they did the installation on in 2016. She has been given the run-around to say the least. they sent 3 "contractors" that never even looked at the roof and said they will not do it and she has talked to numerous customer service reps that flat out lie to her. They are taking advantage of a 73 year old widow on a fixed income.

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