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Joy Kurtzweil (not verified)    January 15, 2022 - 12:31PM

I bought a 2022 Subaru Outback at the end of Sep 2021. End of October a crack appeared from the base of the windshield up. I hadn't heard or noticed any chips prior to the crack- but I sucked it up as bad luck and paid $800 to replace the windshield on my brand new vehicle, a month into ownership.
One month later, a new crack appears at the base, just slightly further over. I was so frustrated and took to the dealership the next day. They were able to point out a very tiny impact under the wipers- must have been a very small rock/piece of debris, as I never heard an impact, or had any inclination to look for one before a crack appeared.
I haven't replaced it yet. I just can't stomach the idea of spending $800/month on a replacement windshields for a new vehicle.
The dealership has been very kind and understanding, but I feel like their hands are tied with this. I've never had this kind of issue with any vehicle I've owned and I'm really struggling with accepting this is just 'bad luck'- especially after stumbling across these lawsuits that are so similar to my situation.

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