I'm a recent (Nov 2020)
I'm a recent (Nov 2020) Hyundai Ioniq owner, and I have almost nothing but praise for the vehicle, and the dealer support so far.
I purchased the PHEV 2020 model, and have seen my fuel use plummet. Since November, I've used just over 1 tank of gas, with almost 3,500km of driving.
I compared Toyota, Kia, and Honda models at the time, but the Ioniq was the better value on paper in terms of warranty and cost.
Perhaps I'll end up burned in 7 years, but for now, I don't see the reason to pay a premium for the Toyota name...been there, done that.