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Jo Ann B (not verified)    January 26, 2022 - 6:14PM

I have a Subaru Ascent. Use it mainly for travel. Purchased in June 2019. Drove it FL several times between 2019 - January 2021. January 2021 the battery went dead. Called the road service number & they brought a new battery & charged me $199.99. I did get reimbursed after calling & complaining. I had another trip planned in December 2021 & a the day before I would be leaving again a dead battery. I called the dealership & explained that I would be leaving the next morning for FL & was asked to bring the car to the dealership. They said that thought the battery in the fobs were bad & changed them out. While on this trip again - problems but I did have there seemed to be power. I was given what he called a work around & that was to hold the fob next to the starter button & this did work. Stopping at the hotel on the way home (you guessed it) problems & this time I had to use the key to get in but the rest of the way there were no problems. After returning home we were on our way to the store & the sound in the radio just stopped. BTW - this wasn’t our first rodeo with the radio. In between all of this we took it back to the dealership & the reloaded the radio. So by now we have problems with the radio AGAIN, the dead battery, & various other things happening. It is now getting towed tomorrow & they better figure out what is wrong with it or I will be checking into the Lemon law.

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