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Patrick (not verified)    May 17, 2021 - 8:39PM

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I ordered a model X last November. Since then I have had NO communication from the company regarding my order status. And it was only by going onto their website that I found out that my order had been “upgraded” to the new design - including the new yoke steering wheel, which I don’t even want - and the purchase price increased. And now I have to wait until October for the car? Truly the worst customer service & communication that I have ever experienced. If there were any other viable option for an electric SUV, I would take it.

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